What You Deserve to Know

Still Have Questions? Good. You Should.

Here’s everything we’d want to know if we were shopping, too.

Can I Trust CAIRE™?

Because we’ve been where you are unsure if clicking “checkout” is a mistake.

That’s why:

  • verified and traceable from supplier to your door
  • backed by real humans, not bots
  • protected with our 30-Day Guarantee, We’ve earned the trust of 500+ Aussies who don’t settle for average, and we’ll work to earn yours, too.

Is It Really in Stock?

Where’s my order?

What If It’s Not Right for Me?

DO YOU SELL EVERYTHING?

How Do You Choose What’s Allowed?

Who Shops Here?

Why does this all feel different?

NEED SOMETHING? WE’RE ALREADY LISTENING

You shouldn’t have to dig through 12 tabs to get help.

Or talk to a robot that doesn’t get it.

👉 Tap Help & Support on the right.

& You’ll reach someone real.