Not quite right?

You’ve got 30 days to return or exchange,

no questions, no restocking fees. We even make the process easy: just snap two photos (top + sole) and we’ll guide you from there

Yes sealed, unused, and sourced from verified suppliers. You’ll get the same product you’d find in-store minus the markup. No grey market. Just genuine goods, backed by CaireCover.

Every item is traceable with a valid serial number.

All orders ship within 1–2 business days, fully tracked and insured. You’ll receive real-time updates the moment your item leaves no ghosting, no radio silence.

Estimated delivery times:

• 🇦🇺 Australia: 1–4 business days (Express available)
• 🌍 New Zealand & International: 4–8 business days

We ship daily from our Sydney facility. You’ll know exactly where your order is, every step of the way.

We care after checkout. Caire was built for real people who live in their shoes, from park runs to daily errands.

Our team’s here for the unexpected: re-glues, support, follow-ups. It’s not just footwear, it’s real care, even after delivery.

Absolutely. You have 30 days from delivery to return or exchange, no fuss, no fine print.

If something’s not right, our team makes it right. That includes faults, fit issues, or surprises on arrival.

Covered by Caire™. Backed by humans.

Proof of purchase. Photos of the item. That’s it.

Because once you feel how easy it is it’s hard to go back.

The support shows up. The product holds up.

And the experience feels like someone already thought ahead. That’s why most customers don’t just shop with us once.

They come back or send someone else.